NH COLLECTION MEXICO CITY SANTA FE, Mexico City – A Smart Stay in the City
About the Hotel
Rooms & Suites
NH Collection Mexico City Santa Fe has 135 contemporary rooms with hardwood floors, tea and coffee-making facilities, and minibars. Options include Junior Suites for extended stays, connecting rooms for families, and a Master Suite with city views. Premium rooms add turn-down service, bathrobes, and slippers. All rooms feature soundproof walls, free Wi-Fi, and flat-screen TVs with international channels.
Dining & Drinks
The hotel’s restaurant serves breakfast, lunch, and dinner with floor-to-ceiling city views. The breakfast buffet includes fresh juices, pastries, cold cuts, and made-to-order hot dishes. The menu offers Spanish specialties like Iberic sobrasada with manchego cheese and international dishes like spaghetti carbonara. The bar has seating areas for drinks, TV, or casual dining.
Leisure & Fitness
A 24-hour gym on the 3rd floor has treadmills, ellipticals, and weights. Towels and water are provided. The terrace offers outdoor seating with city views. The hotel is a 5-minute walk to Centro Santa Fe, Latin America’s largest mall, and a short drive to Desierto de los Leones National Park.
Location & Access
The hotel is in Santa Fe, Mexico City’s business district, minutes from top corporations and Expo Bancomer congress center. It’s a 5-minute walk to Centro Santa Fe mall and 30 minutes by car to Desierto de los Leones National Park. From Benito Juárez Airport, take Puerto Aero to Constituyentes Ave.
Services & Events
Three function rooms host meetings for up to 180 guests, with natural light. Wedding services are available in the España ballroom. Guest Relations assists with local tips and bookings. Services include 24-hour room service, same-day dry cleaning, and indoor parking (charged hourly or daily). Pets up to 25kg are allowed for a fee.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel offers reasonably spacious and comfortable rooms with a small desk and soda lounge, ideal if you travel light. The service is outstanding, going above and beyond to ensure a high level of customer satisfaction. The proximity to new corporate developments, shopping centers, and restaurants makes the location perfect for exploring Santa Fe in Mexico City. The dining options, although plentiful, could use more variety for longer stays. Overall, a value-for-money experience with friendly staff and clean, comfortable rooms.
The hotel is located in an up-market area filled with tall buildings, ideal for business travelers with meetings in the financial district. The rooms are consistently excellent and spacious but might not be ideal for guests with large suitcases due to limited space. The service goes above and beyond to ensure high customer satisfaction, though some staff members weren't particularly friendly. The dining options are plentiful but could offer more variety. The price might be a bit high for the dining experience provided.
I had a mixed experience at the hotel. The rooms were reasonably spacious and comfortable, but lacking storage space which required minimalist packing. The service was exceptional with a helpful and English-speaking staff, offering various assistance. The location was great for business travelers with its proximity to corporate developments and dining options, but it felt crowded with tall buildings, not giving a true taste of Mexico.
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